HOS FAQ

Questions about HOS, answered clearly.

HOS is evolving through its founding release. These answers separate what the product is designed to do from what is generally available today.

If a capability or integration is release-dependent, we say so rather than presenting roadmap scope as live functionality.

01

What is Hospitality Operating System (HOS)?

HOS is SheetSolutions' web-based operating system for short-term rental and hospitality operators. It is designed to connect reservations, guest operations, housekeeping and tasks, finance workflows, automation, and owner oversight in one operating layer.

02

Who is HOS designed for?

HOS is being designed for operators who manage short-term rental, homestay, and hospitality workflows and want bookings, operational work, money, and owner visibility to stay connected. Founding launch plans are structured from a single property through multi-property operations.

03

Is HOS a property management system or channel manager?

HOS is positioned as an operating system rather than a blanket replacement for every property management or channel-management tool. Its job is to connect the operational context around reservations, guests, finance, tasks, and owner decisions. Connector availability depends on the deployed HOS release.

04

Does HOS connect with Airbnb, Booking.com, Agoda, or Expedia?

Those channels are part of the HOS target integration ecosystem. Integration rollout is staged, so inclusion in the product architecture does not mean every connector is generally available today.

05

Does HOS include finance and receipts?

Finance is a core part of the HOS product architecture. HOS is designed to connect payments, receipts, expenses, reconciliation, accounting workflows, and owner review back to the operational events that created them. Availability follows the deployed release and activated scope.

06

Can HOS support multiple properties?

Yes, the founding commercial model is designed to scale from one property to multi-property portfolios. The public pricing model currently describes Starter for one property, Growth for up to three properties, and Pro for up to ten properties, while paid subscription activation is not yet open.

07

Can I try HOS today?

The public HOS page includes an interactive product preview built with synthetic demo data. It is intentionally separate from the production HOS backend and does not expose customer or tenant data.

08

Is every capability shown on the HOS website live now?

No. The website distinguishes implemented operational patterns from capabilities that are still in development or part of the product roadmap. Feature and integration availability depends on the current deployed release.

09

How much does HOS cost?

The public website shows founding launch pricing for evaluation and launch planning. Paid HOS subscriptions are not being activated yet. Final activated scope, available integrations, and any custom migration or third-party charges are confirmed before a subscription begins.

10

How can I evaluate whether HOS fits my operation?

Start with the HOS product preview, features, integrations, and pricing pages. If the operating model looks relevant, contact SheetSolutions with your property setup, current tools, and the workflows that create the most friction.

Still evaluating?

See the product, then bring us the messy part.

Talk to us about HOS