Published the first HOS operating-evidence case.

The HOS Evidence layer now documents verifiable first-party operating evidence from Kay House without presenting it as independent customer endorsement.

What changed
01

Documents multi-unit, booking-channel, finance, calendar, notification, branding, and receipt operating context.

02

Separates verified product use from outcomes that have not been independently established.

03

Excludes guest identities, revenue detail, payment credentials, private notes, and raw integration secrets.

Why it matters

Product claims can now point to a real operating environment while keeping the public story narrower than private customer and operational data.

Release-note boundary

Shipped means verified, not planned.

This update records work that had a verifiable release or active control-plane state at the time it was published.

Roadmap ideas, experiments, internal discussion, and unverified capability are not presented here as shipped product.